Av. 8 de Octubre 2297
Countries served: Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Spain, United States, Uruguay, Venezuela
Company type: Certified Application
inConcert investigates, develops, implements and supports innovative products for IP Contact Centers using robust and reliable technology.
With more than twenty years of experience in software development, corporate integration systems, networks, connectivity and telephony, in 1999 the company focused on the development of world-class solutions that allow its clients to optimize their business operations.
The inConcert family includes products for call centers, multimedia contact centers, systems for interactive voice response, call recording and predictive dialing, which allow us to offer solutions for customer service, collections, telemarketing, personalized banking and cellular telephony, among others.
inConcert's spectrum of clients ranges from mid-sized companies with small call centers to multinational corporations and purveyors of call center services that run large mission-critical operations 24/7 on Sangoma hardware. Over the years, the company has accumulated considerable experience in the implementation of solutions for sectors as varied as government, finance and banking, call center service providers, telecommunications, commerce, and services.
At the end of 2001, it launched the first version of the inConcert family of modular products, focused exclusively on IP telephony. inConcert's products have been installed in seventeen countries and process more than one million interactions every day.
Contact Name: Julio Guridi
Tel: + 5982 400 7885